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Heat Sensitive Products Policy

Heat sensitive products are shipped free of charge, Monday, Tuesday and Wednesday via USPS Priority Mail or UPS Ground (at our discretion) with an ice pack. Although the ice pack will melt during shipping and be warm to the touch, the product will retain its integrity. Probiotics are manufactured with overages that ensure label potency when exposed to extreme temperatures for short periods of time.  If you would like your heat sensitive items shipped Thursday through Saturday, uncheck the “Only ship Mon-Wed” box.

Please also note that heat sensitive products are non-returnable and non-refundable. If you have any questions please call us toll free at (888) 245-5000 (Monday - Friday 8 AM - 7 PM EST, Saturday 9 AM - 1 PM EST) or email us at info@professionalsupplementcenter.com.

BY ORDERING A HEAT SENSITIVE PRODUCT (which is clearly noted in the product name), YOU AGREE TO THE ABOVE POLICY.

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To Our Valued Customers,

Due to hurricane Irma, all orders will be delayed in shipping for several days. Our facilities, including our call center, are curently closed. We do expect to open on Tuesday, September 12th.

Thank you for your understanding,

Professional Supplement Center



Call 888.245.5000

Hablamos Español

Monday - Friday: 8am - 7pm
Saturday: 9am - 1pm
Sunday: Closed

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Douglas Laboratories' logo, text, graphics, and photo images are the property of HVL LLC dba Douglas Laboratories and are used with permissions. Copyright © 2018.
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